Hard Drive not recognised by Copy+

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Hard Drive not recognised by Copy+

Postby KevinA » Fri Dec 18, 2009 7:11 pm

I have removed my 160GB Seagate drive from Thompson Sky+ box after it stopped working. I have downloaded Copy+ and connected the drive through a caddy to my PC. Neither the PC or Copy+ see the drive, although it is spinning and making a regular click noise when the 'activity' light on the caddy flashes. We have recordings on the drive that are not backed up and precious to us - can anyone point me in a direction to salvage this data?
Thank you in anticipation.
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Re: Hard Drive not recognised by Copy+

Postby pcbbc » Sat Dec 19, 2009 12:09 am

Hi,

Sorry to hear about your problems.

You should be able to see the disk in Windows disk management. If it is not showing there, then either:
a) You have not connected it correctly, or have a faulty caddy. Check the caddy with a known good drive.
b) The drive is dead and beyond repair with assistance from a specialist data recovery service.

Unfortunately the clicking noise would seem to indicate the latter - In which case I am afraid Copy+ can not help you.

Sorry, Stuart.
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Re: Hard Drive not recognised by Copy+

Postby KevinA » Sat Dec 19, 2009 9:52 am

Thanks for your reply Stuart, that prognosis was my fear. Having researched the clicking noise on the net, it appears to be the 'heads' trying to mount the disk, and some people have random fixes that I haven't tried yet; freezer, hammer etc. Also there are disk recovery companies out there - will they be able to help (at a cost of course)? Obviously they will need Copy+ or something similar to transfer/read data?
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Re: Hard Drive not recognised by Copy+

Postby pcbbc » Wed Jan 20, 2010 11:04 am

Disk recovery companies may be able to help, but I suspect you would find their prices prohibitive. Sorry :oops:

I not quite sure how they work, but they may not care what file system is actually on the disk. They would just do a sector by sector clone of as much data as possible. Probably they would dismantle the disk and service it to ensure as much data could be read as possible.

I live in Bromley, SE London, and work in Horsham, West Sussex. If you are nearby or in between I can call in and have a look. Or you could post the disk to me. But I can not promise anything.
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